It’s a small room with a big impact.  For homes, the main-floor half-bath, or powder room, is often one of the highest-traffic spaces in the house.  For businesses (especially restaurants), the bathroom can determine customer satisfaction, serving as the tipping point between a customer who won’t return and a customer who will recommend to others.  Businesses that consider bathroom design to be an expendable overhead cost may be making an expensive mistake.  A recent study by Cintas Corp. found that 95% of customers would not return to a restaurant if they had a bad experience with the restroom.  The study found that customers use these types of small details as indicators of how the business handles other back-end operations.

That being said, the guest bathroom for homes or businesses is a valuable space to remodel.  Because it’s so small, it’s also a less expensive project to take on.
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