The “Secret Shoppers” Have Spoken

At Pegasus Lighting, we strive for a level of excellence that our president has coined “Outstanding Customer Service That You Won’t Soon Forget.” In an age where online review sites and social media networks hold customer service departments to very high standards, it’s a tall order to be unforgettable!

However, we were recently contacted by STELLAService, an independent company that rates online stores’ customer service performances.

STELLAService’s secret shoppers engaged in over a dozen interactions with our customer service representatives through phone, email, and live chat. They essentially stress-tested our customer service department. (more…)

Shopping for Under Cabinet Lighting? Shop by Video.

We are hard at work adding more Product Spotlight videos to our YouTube channel. If you are in the market for new under cabinet lights, check out these videos to help you get an idea of the different features available in LED, xenon, and fluorescent under cabinet lights.

LED Very Thin Light Bars have a cool operating temperature, an energy efficient design, a warm white color temperature, and a long rated life. Watch the video to see them in action:

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You Asked For It … New “Product Spotlight” Videos

Have you ever shopped for a (lighting) product online and thought, “I wish I could see it a little more closely,” or “Why doesn’t this picture show the mounting equipment/light bulbs/power switch/fill in the blank…

So have we.

Light Reading is more than just a cool place to read about lighting news, trends, and tips (or at least, we like to think so).

It’s an extension of Pegasus Lighting’s corporate mission to provide a positive learning experience in lighting – and part of that includes creating an easy and informative shopping experience on our main website.

About a month ago, we asked our Facebook fans if it would be helpful to start shooting videos of our products for the website. That way, even if a product has ten photos, you can watch a video accompaniment to see every single angle and feature of the light fixture. After hearing positive feedback, we have launched our first three “Product Spotlight” videos. (more…)

Looking for DIY Lighting Project Help?

We are all about answering your lighting questions. It’s the reason why we have knowledgeable customer service reps answering every phone call, why we make sure our website is packed with helpful information, and why we write this blog.

It’s also why we just launched a brand-new section of our website for DIY lighting help.  “Project Know-How” will now be your one-stop-shop for blog posts, photos, videos, and FAQs to guide you through any lighting installation.

Before, all that information was scattered across various sections of the website and blog. We’re hoping this more organized page will enable you to plan, complete, and show off all your lighting projects.

Check it out, and be sure to tell us what you think!

New Lighting Technology to Retrofit Recessed Lights

The term “lighting retrofit” may sound daunting, but for contractors and builders familiar with the technology, it’s just another project that makes saving energy possible (and very easy).

In fact, a relatively new product to the lighting marketplace is allowing homeowners to retrofit their own recessed lights with LEDs.

It’s called an LED retrofit module for recessed lighting, and it’s truly revolutionary. Homeowners with existing recessed lights can simply unscrew the light bulbs currently installed in their recessed fixtures, remove their trims, and screw the LED retrofit modules right into the existing sockets.

The LED retrofit modules come complete with a trim and a heat sink to maintain a cool operating temperature.

The opportunity to save energy is not the only benefit. The LEDs deliver incredible light output, high color rendering, full dimmability, and long lifetimes of up to 17 years. The products are even available in a variety of color temperatures – warm white, cool white, or neutral white.

See this new product line on our website!

Introducing… Our Mobile Site!

Visit www.pegasuslighting.com from any Smartphone and you will automatically be directed to the mobile version of our website!  Here are a few snapshots of what you can expect to see:

Home page: Search for any product you're looking for or shop by category.

Category Page: Product images alongside customer ratings and prices, designed for quick shopping.

Product Page: Detailed features. “Call to Buy” automatically connects you with a customer service representative.

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